Look around the US and it is unfortunately easy to find unhappy people that are not satisfied with their current situations. Wireless service is on that list. Sadly, although everyone seeks better options, there do not happen to be any at the moment. A clear plan to “create” options, which by the way also creates jobs, creates productivity and creates GDP growth, is in high demand.
Read on for an excerpt from the report.
More Than 50 Percent of Consumers Are Unhappy With Their
Wireless Provider in New Study From U.S. Cellular
U.S. Cellular Launches New Campaign to Help Those in
Dysfunctional Wireless Relationships
CHICAGO, July 17, 2012 (GLOBE NEWSWIRE) — A study announced today by
U.S. Cellular (NYSE:USM) indicates that 43 percent of individuals are
in the “seven year itch” phase with their wireless provider, noting
they are comfortable but suspect they are missing out on something
better. Out of the 1,208 participants polled across four regions of the
country, 56 percent of the respondents admitted to being unhappy with
their carrier over the past year but only 35 percent of all respondents
have ever broken up with their provider. In spite of this overall
dissatisfaction, respondents are hesitant to call it quits. It’s no
secret that people are frustrated with their wireless experience, but
people tolerate less because they don’t believe there is a better
option. More than one-third (37 percent) of respondents say they stick
with their current provider because they believe all carriers are the
same, it is too much trouble to switch carriers, or they don’t want to
sign a new contract.
For the complete report, visit the following link, http://www.uscellular.com/about/press-room/2012/MORE-THAN-50-PERCENT-OF-CONSUMERS-ARE-UNHAPPY-WITH-THEIR-WIRELESS-PROVIDER-IN-NEW-STUDY-FROM-USCELLULAR.html.